(c) Customer Service. The distributor provides efficient customer service (including, but not limited to, receiving orders, responding to customer requests, satisfying product price requests and providing after-sales services) and provides customers with the support and information reasonably requested by the supplier. The distributor must employ competent and experienced sales staff and technicians. The distributor must train its staff adequately and adequately with regard to the products. Distribution is, although not inconceciful, the vital artery of many businesses and businesses….